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Vickong Dental Zhuhai: Fare Reimbursement, Lost Phone Recovery, and Umbrella Lending — Heartfelt Service for Every Patient

2025-06-11VickongNews

Vickong Dental Zhuhai has always been committed to providing professional and attentive dental care. We especially understand that for residents of Macau, traveling north for dental visits may involve some inconveniences in terms of transportation and daily life. That’s why we’ve introduced a series of thoughtful measures—such as transportation fare reimbursement and umbrella lending on rainy days—to bring more warmth and convenience to every patient.

Recently, we even helped a Macau client recover a lost phone using a taxi receipt, once again demonstrating our dedication and attention to our patients’ needs.


???? Transportation Reimbursement – Easing the Travel Burden for Macau Residents

To make dental visits more accessible for residents of Macau, Vickong Dental Zhuhai offers transportation fare reimbursement. Whether you take a taxi or a ride-hailing service, simply present your receipt and we’ll reimburse up to RMB 30. (All of our branches are close to the border, and most fares are usually under RMB 20.)

This not only helps reduce financial stress for our clients, but also shows how much we care. Many Macau patients have told us this service makes cross-border dental visits more convenient and worry-free.


???? Lost Phone Recovered – Attentive Service That Builds Trust

Not long ago, a patient from Macau accidentally left their phone in a taxi on their way to our clinic. When they realized it was missing, they were understandably anxious.
Our staff immediately stepped in, contacted the taxi company, and—using details from the receipt—successfully located the phone.

The patient was deeply touched and said:

"I never expected Vickong Dental to not only be so professional in dentistry, but also so thoughtful in service!"

Although it may seem like a small gesture, this incident truly reflects our commitment to our patients.
We believe it’s the little details that make a big difference—only by truly caring can we earn lasting trust and support.


☔ Umbrella Lending – Genuine Care in the Smallest Details

In addition to fare reimbursement and assistance with lost items, Vickong Dental Zhuhai also offers free umbrella lending on rainy days.
If it starts raining after your appointment, you can borrow an umbrella without paying any deposit or rental fee.

This simple gesture has touched many clients, who’ve said:

“Vickong Dental really thinks of everything—even rainy days!”


❤️ Heartfelt Service, Trusted by the People of Macau

Vickong Dental Zhuhai has always adhered to a “patient-first” service philosophy, aiming to combine professional dental care with genuine human warmth. Whether it’s fare reimbursement, retrieving lost items, or lending umbrellas, we strive to show our patients that we care—through actions big and small.

Many Macau residents have said our service gives them peace of mind and warmth, and that Vickong Dental is now their top choice for dental care.

We will continue to work hard to provide high-quality dental services with thoughtful, patient-centered care.


Vickong Dental Zhuhai remains committed to making dental visits easier and more comfortable for Macau residents—through services like fare reimbursement, lost item assistance, and umbrella lending.
We truly believe that only by serving with heart can we earn your trust and support.

If you’re looking for professional and compassionate dental care, you’re always welcome at Vickong Dental Zhuhai.
We’re here to give you the best dental experience possible!

???? For inquiries and appointments:
+86 181 6558 5927 (Zhuhai)
+853 6558 5927 (Macau)

Vickong Dental

Vickong Dental is a large medical group established in Hong Kong in 2008 by professors from well-known medical universities in Guangdong and Hong Kong, as well as medical doctors from key national '985' universities (including Master's supervisors and senior professors). The chain of branches brings together expert dentists with PhDs and Master's degrees from Hong Kong and Mainland China, committed to providing high-quality dental treatment.

"Vickong Dental Practices the University Motto of 'Healing and Serving Society,' with a Stable Operation for Sixteen Years. It Has Been honored with Hong Kong Enterprise Leaders's Choice,' and is a Global Trusted Implant Center for the Nobel Implant System. Recommended by Hong Kong Metro Broadcast and Guangdong Television, it Serves Customers from Over Thirty Countries and Regions, Gaining the Trust and Favor of Citizens from the Guangdong-Hong Kong-Macau Greater Bay Area and Surrounding Cities.

Thousands of customers' unanimous praise

The most recognized and highly recommended dental service by customers in the Guangdong-Hong Kong-Macau Greater Bay Area

We Ensure You Receive Detailed Care and Attention Here

Hong Kong standards, Shenzhen prices, Your Trusted English-speaking dentists

Vickong Dental Medical-Grade Instrument Disinfection Process

Vickong Dental Medical-Grade Instrument Disinfection Process

Vickong Dental Chain: A Warm and Comfortable Environment for Treatment

Appointment Hours

Open for Appointments from Monday to Sunday, Including Public Holidays

9:30am-6:30pm

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Q&A

Why choose Vickong Dental?

Vickong Dental practices the university motto 「Medicine to Benefit Society」, with each branch bringing together highly qualified dentists with doctoral and master’s degrees from Hong Kong and the Mainland, and has maintained seventeen years of steady operation。Recipient of 「2024 Hong Kong Enterprise Leaders Brand」, 「2025 Hong Kong Enterprise Leaders Brand」, a Nobel Biocare Global Trusted Implant Center, and a brand recommended by Metro Radio Hong Kong and Guangdong TV。
To date, we have served customers from more than thirty countries and regions,earning exceptionally high word-of-mouth recognition and trusted recommendations from residents across the Guangdong-Hong Kong-Macao Greater Bay Area and surrounding cities We have eight major branches in Zhuhai、Shenzhen,and a consultation and service assurance center in Hong Kong,so you can book a free consultation at any time for any questions,which is very reassuring.

If I do not accept the quotation after the CT scan, will I be charged??

No! As long as the actual treatment has not started, you will not be charged any fees.

Will there be any additional charges during the treatment process?

No, there won’t be any additional charges. Before treatment begins, we will clearly explain the treatment plan and its corresponding fees. Only after the patient agrees and signs the consent form will we proceed with the dental service.

Can I pay in Hong Kong dollars?

Yes. Vickong Dental accepts payment in Hong Kong dollars. The amount will be converted based on the exchange rate of the day, and the applicable rate will be clearly communicated to you in advance.

Can I reschedule my appointment at any time?

Yes. Please contact us via **WeChat** or **WhatsApp** as early as possible, providing your original appointment time and details, along with your preferred new date and time slot for rescheduling.

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